Engineering Technologist, Camera-Based Enforcement (Planning and Operations)

The Role

Monitors the operation and performance of camera-based enforcement programs, primarily by providing technical support in the maintenance, testing, and operation of equipment and technology at roadway sites, and collecting and analyzing data to measure the program’s impact on community safety and in support of program development and expansion. Takes steps to ensure operational compliance, and assists to administer contracts with equipment vendors. 

Duties/Responsibilities

• Performs day-to-day monitoring and assessment of camera-based enforcement programs to ensure operational compliance and performance, including site visits to ensure programs are deployed as designed. 
• Makes operational recommendations to the supervisor to ensure programs achieve their road safety goals.
• Receives technology-related issues from the public and ticket processing centre, including those that impact the processing and issuing of automated speed enforcement infractions (e.g., unclear images, legislative timelines). Liaises with processing centre staff to confirm/ exchange information. 
• Compiles and analyzes data to identify issues and coordinate resolution. Works with system vendor and/or signal operations/maintenance staff to review technical issues, exchange information, problem solve, and coordinate timelines and priorities for timely resolution. Monitors and follows up until issues are resolved.
• Maintains issues management log to track and document system issues and resolutions.
• Prepares site documentation as it relates to maintenance, audits, and related activities for compliance, including reporting Ministry requirements and for legal/court filings. Performs site audits as needed.
• Conducts site performance/safety analysis. Analyzes activity data, identifies trends, and develops summary reports on the program’s impact on community safety. 
• Assists in the road safety countermeasures program by providing data-informed recommendations on how/where camera-based enforcement programs could be an effective tool to reduce the number and severity of collisions at critical locations. Participates in related road safety projects and studies.
• Collects and prepares site performance data to support site selection processes as part of program expansion (e.g., accidents, incidents, traffic/speed studies, other/current road safety measures). 
• Prepares/maintains training materials and manuals for equipment, systems, and processes. 
• Assists to administer contracts with equipment vendors. Monitors and tracks vendor performance to ensure quality of work and as part of contract administration. 
• Responds to inquiries and complaints from the public, including as it relates to by-laws. Assists management with council reports related to camera-based enforcement programs.
• Liaises with area municipalities to facilitate the deployment and upkeep of camera-based enforcement programs over multiple municipalities, as required. 
• Researches equipment, systems/technologies, studies, and best practices and makes recommendations to management.
• Works independently to plan and organize work to meet priorities and deadlines established by management. Independently problem solves technical issues. Consults with management on complex problems outside policy, procedure, and precedent, and at defined project phases. 
• Performs related duties as assigned.

Knowledge, Skills, and Abilities

• Knowledge is acquired through a 3-year diploma or degree in a related field (e.g., transportation engineering technology, transportation engineering, transportation planning), plus 1 year of related experience. An equivalent combination of related education and experience will be considered. 
• Knowledge of transportation engineering and road safety principles and best practices.
• Knowledge of camera-based enforcement systems, communication hardware, software, and related protocols. 
• Knowledge of and ability to comply with policies, procedures, regulations, and related legislation (e.g., Highway Traffic Act, Ontario Traffic Manuals, Municipal Act, Highway and Transportation Improvement Act, Ontario Provincial Standard Specifications, Ministry of Transportation requirements, health and safety, traffic by-laws, accessibility, freedom of information). 
• Analytical, organizational, and problem solving skills to assess and resolve technology issues, analyze and prepare data to inform program expansion, and understand program impacts on community safety.  
• Human relations and communication skills to resolve issues and respond tactfully to the public; provide technical guidance to equipment vendors/contractors and operational staff; exchange information and coordinate with other staff; present information; and participate as an effective team member.  
• Ability to read and interpret legislation, technical journals, manuals, by-laws, correspondence, reports, and equipment information. Ability to write clear, concise reports, technical specifications, and correspondence. 
• Computer skills with ability to use software such as Microsoft Office, Access, and GIS. 
• Ability to travel within Waterloo Region.
• Ability to support and demonstrate the Region’s values.