Senior Clerk (Accounts Payable)

Job Number: 4051 
Job Type: Temporary Full-Time 
Vacancy Reason: Backfill
Temp Contract Length: 18 Months 
Location: 150 Frederick St - Regional Admin Headquarters 
Job Category: Transportation 
Number of Positions: 
Department: Accounts Payable 
Division: Corporate Services 
Hours of Work: 35 
Union:  CUPE 1883 
Grade: CUPE 1883 Grade 008 
Salary Range: $33.25 - $37.64 per hour

About Us!

The Region of Waterloo is a thriving, diverse community committed to fostering opportunities for current and future generations.  Waterloo Region is part of the Dish with One Spoon wampum, a treaty guiding our commitment to:

  • Taking only what we need
  • Leaving some for others 
  • Keeping the dish clean

This agreement underpins our vision, mission, and core value, and reinforces our dedication to meaningful reconciliation and equity.

Waterloo Region is home to over 674,000 residents and expected to grow to nearly one million by 2051. Guided by our 2023-2027 Strategic Plan, “Growing with Care,” we prioritize homes for all, climate aligned growth, equitable services and opportunities and a resilient and future ready organization. Our mission is to provide essential services that enhance the quality of life for all residents, while our core value emphasizes caring for people and the land we share. Join us and be part of a team dedicated to making a meaningful difference in our community.

The Role

Acts as a team lead to AP clerks and assists management to monitor workflow to ensure effective, efficient coordination and processing of accounts payable (AP) transactions. Investigates and resolves issues, and maintains processing procedures for the work unit. Maintains the corporate vendor master file, and participates in the development and implementation of new and changed AP processes, systems, and controls. 
 

Duties/Responsibilities

  • Acts as team lead to AP clerks (e.g., provides guidance and training, responds to questions/issues). Assists management to monitor workflow. 
  • Maintains the corporate vendor master file (e.g., names, addresses, bank accounts, HST number) for issuing payments and purchase orders by regional  staff. Investigates duplicate vendors and sites and makes corrections. Verifies change requests with vendors to protect against fraud, including changes to business name and banking information. Verifies HST number on CRA website. Provides regular updates to management regarding changes to vendor account information, with recommendations.
  • Acts as a resource to staff and vendors regarding AP procedures, inquiries, and complaints (e.g., late/lost payments, discrepancies, incorrect purchase order numbers). Follows up with client departments, vendors, and banks to investigate and resolve payment problems, and recommends solutions to management. Informs clients regarding payment methods. 
  • Monitors AP email accounts (e.g., general inbox, new vendors, approved invoices). Verifies invoices approved by signing authorities.
  • Maintains payment schedules for monthly, quarterly, and yearly payments (rents, leases, grants). Maintains payment information (e.g., number of payments, expiry dates, cancellations/changes). 
  • Enters invoices into AP system to issue payments. Files information and processes cheques for mailing. Reviews cheque reports to move vendors onto electronic payments. Reviews invoices over $20,000 and transaction reports prepared by AP clerks for completeness/accuracy, and follows up on missing information with client groups.
  • Cancels and documents rejected payments, including affidavit as required. Investigates and resolves issues and forwards for processing (reissues cheques). Voids/cancels or reissues stale-dated cheques as requested by senior accounting clerk. 
  • Reconciles year end accrual and other general ledger accounts as requested. Completes journal entries to correct errors to the general ledger, ensuring no duplicate entries.
  • Reconciles vendor statements, and investigates and resolves related issues. Compiles information (e.g., copies of invoices, accounts receivable aging reports, statements), and forwards for payment processing. Verifies signing authorities/limits with approved invoices.
  • Verifies data from credit balance reports and collects money, as required.
  • Imports invoicing data/files from AP imaging system, regional program areas and external vendors into AP system. Ensures accuracy/completeness of data file, and follows up with program areas or ITS regarding issues. Prepares batch payment reports for approval, and sends to the senior accounting clerk for processing.

Additional Duties/Responsibilities

  • Participates in new AP systems testing, provides input into existing systems, and documents system changes. Maintains related training manuals.
  • Assists management in the development and implementation of new/revised AP processes and procedures, with emphasis on controls and procedures to detect and prevent fraudulent payments and for operational efficiency and effectiveness.  
  • Participates in AP related projects by providing input and functional expertise to management and system vendor. 
  • Prepares reports for management. 
  • Verifies vendor data to ensure accurate payment and purchase order preparation. Conducts audits to identify unpaid accounts and initiates payment as required. Maintains documentation. Follows up on interest charges against the Region.
  • Presents AP information, support, and training to regional staff, and creates related materials.
  • Plans and prioritizes work based on monthly requirements and established timelines to ensure timely, accurate service delivery. 
  • Resolves problems independently and refers escalated complaints and unusual account information to management (e.g., amalgamated businesses/accounts). 
  • Performs related duties as assigned.

Knowledge, Skills, and Abilities

  • Knowledge and skills are normally acquired through a diploma or degree in a related field (including but not limited to Accounting, Business), plus 2 years of related accounting and accounts payable experience.  A Grade 12 education plus 4 years of directly related accounting and accounts payable experience is considered equivalent.
  • Knowledge and skill in basic accounting principles and practices, accounts payable processing and management, and financial accounting. 
  • Knowledge of and ability to comply with policies, procedures, generally accepted accounting principles, and related legislation (e.g., goods/services taxation).
  • Analytical, organization, and problem solving skills to work independently; coordinate the processing of AP transactions; prioritize competing demands; identify, research, and compile data to resolve issues; and follow up on unusual items.
  • Ability to contribute to new/changed processes and systems to support effective, efficient operations.
  • Knowledge and skill to act as a team lead to AP clerks and students by providing guidance and training, responding to questions/issues, and assisting management to monitor workflow. 
  • Communication and human relations skills to respond to inquiries and complaints; interact with staff and provide training and support; respond to and follow up with vendors regarding inquiries, complaints, and account status; and participate as an effective team member.
  • Ability to read and interpret documents (e.g., purchase orders, invoices, receiving reports, procedures, vendor statements). 
  • Ability to draft procedures and training documents, generate reports, communicate in writing to client departments, and write cheque requisitions.
  • Computer skills with ability to use software such as Microsoft Office (including Excel), related financial systems, and provincial and program database management systems. Ability to import and manipulate external files into AP system. 
  • Ability to support and demonstrate the Region’s values.
     

Region of Waterloo is committed to building a workforce through fair, equitable, and accessible hiring practices that allow us to hire qualified staff who reflect the diversity of the community we serve and to promote a respectful, inclusive, and equitable workplace.

We invite all interested individuals to apply and actively encourage applications from members of groups with historical and/or current barriers to equity, including, but not limited to:

  • First Nations, Métis and Inuit peoples, and all other Indigenous peoples;
  • members of groups that commonly experience discrimination due to race, ancestry, colour, religion and/or spiritual beliefs, or place of origin;
  • persons with visible and/or invisible (physical and/or mental) disabilities;
  • persons who identify as women; and persons of marginalized sexual orientations, gender identities, and gender expressions

For questions or to request accommodations during your recruitment, onboarding or employment, please contact talentmanagement@regionofwaterloo.ca, or by calling our Service First Contact Centre at phone number (519) 575-4400.

Use of Artificial Intelligence in the Hiring Process: Region of Waterloo may use artificial intelligence (AI) tools to enhance efficiency during the recruitment process. However, applications will also be reviewed by a member of our Talent Acquisition team to ensure a fair and thorough assessment. AI does not make final hiring decisions.  

Please note: candidates will be provided an update on their application.  Please check your spam or junk folder occasionally as some candidates have noticed our emails in those folders (Gmail and Hotmail in particular).