Traffic Systems Management Analyst

The Role

Maintains and monitors the daily operation of transportation management systems for the road network, including light rail transit (e.g., traffic signal control, pre-emption, advanced traffic management). Researches, develops, implements, and evaluates signal operating designs and signal timing and control strategies. Undertakes analytics/simulation to evaluate road network operations. Assists to prepare intelligent transportation systems hardware and application specifications. Prepares signal equipment designs for capital projects.

Duties/Responsibilities

• Maintains and monitors computer controlled signals via central computer system and communications equipment. Identifies and troubleshoots traffic signal control and communications equipment. Creates work order requests for repairs to be performed by traffic operations staff.
• Receives traffic signal operation inquiries, concerns, and complaints from staff and the public. Performs engineering analyses; assesses signal operation and control strategy; recommends/ implements corrective actions; and evaluates revisions. Prepares technical reports and correspondence.
• Monitors real-time traffic data and initiates signalized intersection and corridor reviews. Analyses and interprets capacity and optimization results. Calibrates and develops simulation/animation models. Prepares signal timing plans and programming details for traffic signal controllers. 
• Provides technical guidance and coordinates the implementation of signal timing plans and configuration, equipment installation/replacement, and signalized intersection design with other staff (e.g., signal technicians, traffic engineering, project managers), contractors, consultants, and utilities staff.
• Assesses traffic control measures for emergency road closures and construction detours.
• Prepares/reviews signal equipment designs, layouts, and geometric requirements for capital projects. Works with design and construction staff, contractors, and consultants to support project implementation.   
• Designs educational and interactive displays and brochures for education campaigns. Conducts presentations on traffic control systems and operations, including in-field training sessions with the public, school crossing guards/school patrols, and special needs groups.
• Maintains records and archives of traffic signal and timing information. Prepares information used as evidence in Court and video recordings as part of freedom of information requests.  
• Maintains program information (e.g., signal equipment, work orders, equipment failures, traffic control strategies, field studies).
• Provides technical services as it relates to signal/traffic control strategies to engineering and project planning teams, area municipalities, and consultants. Performs technical reviews of traffic impact studies for development proposals and provides comments and as part of transportation capital programs, including preliminary design report recommendations.
• Makes recommendations to management to improve road network operations.
• Exchanges information with traffic engineering staff regarding construction detours, traffic volume count data, and collision reports. 
• Provides traffic signal information to internal and external stakeholders as required (e.g., transit, legal, police, contractors, consultants, other levels of government staff, school boards, Ministry). Exchanges information with other municipalities.
• Maintains the security of software, technical/reference documentation, manuals, and transportation management systems. Contacts vendors regarding traffic control software/hardware requirements and system maintenance. Works with ITS to implement and maintain networking systems.
• Performs related duties as assigned.

Knowledge, Skills, and Abilities

• Knowledge and skill acquired through a 3-year degree or diploma in transportation engineering, plus 3 years of related experience.
• Knowledge of transportation engineering technology, signal timing/optimization, traffic control and intersection operating principles, signal/intersection geometric and accessible design requirements, transportation planning techniques, traffic data collection procedures, and programming of traffic signal control equipment and computers.
• Must have or be eligible for membership in the Ontario Association of Certified Engineering Technicians and Technologists (OACETT) in Transportation Engineering at the technologist level, or equivalent.
• Ability to keep knowledge current as it relates to intelligent transportation systems and applications, traffic control analysis, and simulation methodologies.  
• Research, analytical, and problem solving skills to interpret and analyze traffic control data; develop traffic signal timing plans; conduct analyses, evaluate alternatives, and implement changes to respond to real-time traffic control issues. Ability to apply mathematical models and calculations to develop traffic control solutions. 
• Knowledge of and ability to follow policies, procedures, manuals, guidelines, regulations, and legislation (e.g., Highway Traffic Act, traffic and parking by-laws, Ontario Traffic Manual Book 12, Highway Capacity Manual, accessibility, privacy, freedom of information).
• Human relations and communication skills to respond to public inquiries/complaints; provide technical information to project teams, contractors, vendors, and other municipalities; conduct demonstrations and presentations; provide in-service training sessions/consultations; and participate as an effective team member.  
• Ability to write reports, technical explanations, and correspondence; maintain detailed historical records; and creates educational resources.
• Ability to alter working hours for system/equipment failures/malfunctions and to conduct studies during peak travel demand times.
• Computer skills with ability to use software such as Microsoft Office, GIS, and Adobe; traffic control systems; traffic signal timing applications; and capacity analysis programs.
• Ability to travel within and outside Waterloo Region.
• Ability to support and demonstrate the Region’s values.