Project Coordinator (Waste Management)

The Role

Researches, plans, and coordinates waste collection and diversion projects, programs, and services, including developing options/recommendations for new and revised programs, and coordinating/conducting communications and outreach activities to promote programs and services to the public.  

Duties/Responsibilities

• Assists with project planning, research, and development related to waste collection and diversion programs in response to changes in legislation, new/revised programs/services, and service reviews/improvements. Analyses legislation, by-laws, program data, policies and procedures, and industry trends in environmental and municipal waste management. Identifies impacts on operations and develops options/recommendations (e.g., criteria for waste collection/handling vehicles and equipment).  
• Plans and coordinates the implementation of new/revised projects, programs, and services (e.g., composting, curb-side garbage, bulky and large metal items, Christmas trees, organics, recycling), including communications and outreach activities to the public and partners to promote programs and initiatives. 
• Assists in the development and implementation of communication and marketing strategies, plans, campaigns, promotional/educational materials, and events. Develops content and concepts for advertising and promotional materials, and collaborates with creative multimedia services, agencies, and communications staff to coordinate activities (e.g., social media posts, graphic design). 
• Develops surveys and evaluation tools/methods to obtain public feedback and track campaign/ program effectiveness. 
• Prepares program reports for management. Evaluates program effectiveness, researches trends, and recommends changes to management.
• Conducts informational/educational presentations to the public and media to promote programs/ services. Prepares information and responds to inquiries/complaints from the public, as required.
• Plans, coordinates, and conducts inventories of program resources (e.g., procedures, website information); assesses and updates same, with other staff as needed. 
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• Works collaboratively with other staff and stakeholders to collect, document, and maintain research/information, identify gaps, and reconcile variances. 
• Represents the Section with other departments/divisions to provide information and guidance, and support pilot projects for changes in services (e.g., design and construction, by-law, housing).
• Prepares and presents reports for committees on program design, progress of implementation, program enhancements, future recommendations, and general update information.
• Networks with and exchanges information with other municipalities/cities and agencies.
• Provides input for resource requirements for projects (e.g., budget). Assists with preparing tenders and requests for proposals.
• Backs up other Section staff as needed, including Contracts & Service Coordinator, Communications & Promotions Coordinator, and Waste Management Coordinator. 
• Performs related duties as assigned.

Knowledge, Skills, and Abilities

• Knowledge of waste collection and diversion programs and trends; project management practices; and public education campaigns, normally acquired through a 4-year degree in a related field (e.g., environmental studies, environmental science, sustainability, climate and environmental change), plus 1 year of related experience, or an equivalent combination of education and experience, such as a 3-year degree in a related field plus 2 years of related experience. 
• Knowledge of and ability to comply with policies, procedures, municipal by-laws, and legislation (e.g., privacy, Environmental Protection Act).
• Organizational, planning, and research skills to coordinate project activities; review and evaluate data; research trends, best practices, and other technical information; and provide input into programs.     
• Communication, human relations, and presentation skills to promote programs to the public and partners; obtain, clarify, update/provide information for project completion; respond to inquiries and complaints from the public; and participate as an effective team member.
• Ability to read and interpret technical information, reports, legislation, and other program and industry information. Ability to write and develop promotional information, content, resources, reports, and correspondence.
• Computer skills with ability to use software such as Microsoft Office (including Excel). 
• Must have a valid G driver’s license (or G2 with 3 years of driving experience) and acceptable driving record to operate corporate vehicles. 
• Ability to support and demonstrate the Region’s values.