Public Education Assistant (Waste Management)
Job Number: 3484
Job Type: Casual
Temp Contract Length: 18 Months
Location: 925 Erb St W - Administration Building
Job Category: Environmental
Number of Positions: 3
Department: Projects and Programs
Division: Engineering and Environmental Services
Hours of Work: 35
Union: OTHER
Grade: Part Time/No Full Time Equivalent Grade 005
Salary Range:
About Us!
The Region of Waterloo is a thriving, diverse community committed to fostering opportunities for current and future generations. Waterloo Region is part of the Dish with One Spoon wampum, a treaty guiding our commitment to:
- Taking only what we need
- Leaving some for others
- Keeping the dish clean
This agreement underpins our vision, mission, and core value, and reinforces our dedication to meaningful reconciliation and equity.
Waterloo Region is home to over 674,000 residents and expected to grow to nearly one million by 2051.
Guided by our 2023-2027 Strategic Plan, “Growing with Care,” we prioritize homes for all, climate aligned growth, equitable services and opportunities and a resilient and future ready organization. Our mission is to provide essential services that enhance the quality of life for all residents, while our core value emphasizes caring for people and the land we share. Join us and be part of a team dedicated to making a meaningful difference in our community.
The Role
Engages with community groups and individuals to promote Waste Management initiatives and programs and provide information. Shares feedback and insights with program areas/staff to support program development and delivery to defined community populations and groups.
Duties/Responsibilities
- Acts as a linkage between communities and regional staff to support the development and delivery of programs and services in meeting community needs.
- Engages with community members and groups to promote waste programs/initiatives as part of outreach campaigns to reach specific populations (e.g., door knocking, attending/participating at events, phone calls).
- Facilitates individual and group conversations to obtain feedback, including questions, concerns, and considerations regarding current and prospective programs and services.
- Attends community meetings and events put on/in support of waste programs to support community members’ access and understanding of services and programs. Responds to general questions and redirects specific or complex questions to regional staff.
- Shares/explains community feedback, concerns, and questions with staff.
- Shares insights and provides input into program development and delivery activities to rectify barriers to community participation and fit community needs.
- Assists in the review and development of educational/informational resources and materials.
- Participates in project team meetings.
- Attends advisory or other committee meetings to share insights and information upon request.
- Performs related duties as assigned.
Additional Duties/Responsibilities
Knowledge, Skills, and Abilities
- Knowledge and skill in customer service and program promotion acquired through a Grade 12 education plus 1 year of related experience, or an equivalent combination of education and experience.
- Knowledge of waste programs and services.
- Ability to understand community members’ concerns, feedback, and issues and communicate these clearly to regional staff.
- Ability to promote waste programs and services and respond to questions/concerns, including liaising with regional staff.
- Knowledge of and ability to comply with policies, procedures, and related legislation.
- Ability to understand community members’ concerns, feedback, and issues and communicate these clearly to regional staff.
- Ability to promote waste programs and services and respond to questions/concerns, including liaising with regional staff.
- Ability to work independently.
- Ability to communicate with regional staff/management (e.g., phone, in person, email)
- Ability to work varied hours to accommodate events, including evenings and weekends.
- Must have a valid Class G driver's license (or G2 with 3 years of driving experience) and acceptable driving record to drive corporate vehicles.
- Ability to support and demonstrate the Region’s values.
Additional Knowledge, Skills, and Abilities
The Region of Waterloo is an equal opportunity employer dedicated to an inclusive and accessible recruitment process. We actively encourage applications from diverse groups, including Black, racialized, First Nations, Métis, Inuit individuals, women, people with disabilities, and 2SLGBTQIA+ persons, and are committed to equity, diversity, accessibility, and inclusion in the workplace.
For an accommodation request, please contact us and we will work with you to meet your accessibility needs. Alternate formats of this document are available upon request. Please contact the Service First Contact Centre at phone number (519) 575-4400 to request an alternate format, or email talentmanagement@regionofwaterloo.ca.
Please note: candidates will be provided an update on their application. Please check your spam or junk folder occasionally as some candidates have noticed our emails in those folders (Gmail and Hotmail in particular).