Administrative Assistant Investigative Services

Deadline to Apply: Wednesday, April 22, 2026 by 11.59 PM

Employment Type: Permanent Full-Time

Base Location: WRPS Headquarters, 200 Maple Grove Rd, Cambridge, ON N3H 4R7

(Due to operational need, this role is based on‑site, with the expectation that the successful candidate will work in the office five days per week)

Shift: Day Shift

Working Days/ Hours: Monday to Friday, 08.00 AM - 04.00 PM

Hours of Work: 40 Hours per week

Number of Position: 1 position

Association: Waterloo Regional Police Association

Reason for Vacancy: Backfill

Salary Range: $73,875 - $86,912

The Waterloo Regional Police Service provides high‑quality policing to more than 670,000 residents across the Region of Waterloo. Our region is a diverse and prosperous area in Southern Ontario, uniquely characterized by its blend of vibrant urban centres, Cambridge, Kitchener, and Waterloo, and surrounded by the rural townships of North Dumfries, Wellesley, Wilmot, and Woolwich. We take pride in our diversity and remain committed to fostering a people‑focused organization that reflects the strength and character of the communities we serve.

Long Description

Summary

To provide administrative support to the Investigative Services Units.

You Will:

Provide reception functions and answer the phones for the Investigative Services (IS) Units.
Monitor the Investigative Services administrative shared e-mail inbox and respond to and/or complete administrative service requests in a timely manner.
Answer general inquiries in person and probe for additional information to identify where to refer individuals.
Book meetings, rooms, refreshments and travel arrangements when required.

You Have:

Proficient reading, writing, mathematical and communication skills.
Minimum two (2) years’ of prior office administration experience, including file management, data entry, correspondence drafting, and minute taking.
Demonstrated experience planning, scheduling, and coordinating logistics for meetings and travel arrangements.
Experience working with Microsoft Office applications, including Word, Excel, and Outlook.
A valid Class “G” Driver’s license with no more than six (6) demerit points required to travel within and outside of the region.

You Are:

A strong communicator, with the ability to interact with internal members at all ranks and with individuals outside the police service.
Able to meet Ministry of the Attorney General criteria for appointment as a Commissioner for Taking Affidavits.
Able to meet police security clearance requirements and to maintain confidentiality.
Able to participate as an effective team member and to support and project values compatible with the organization.

Why join WRPS?

Tuition reimbursement program
Defined benefit pension plan OMERS
Comprehensive benefits coverage, including employer-paid Health/Dental and Life Insurance
Dynamic, team-focused environment supporting the community
Employee Assistance Program (EAP) for fitness and wellness
Salary Range: $73,875 - $86,912

If you’re interested in this position, please apply online by Wednesday, April 22, 2026 by 11.59 PM

Please ensure you provide all supporting information from current and past employment (if applicable) to specify how you meet the requirements for this position in your online profile. You will be assessed based on the information provided in your application.

If you require accommodation in completing the application process, or with any portion of the application process or interview, please email the WRPS at HumanResources@wrps.on.ca.

Diversity through inclusion – we are an Equal Opportunity Employer.

Use of Artificial Intelligence in the Hiring Process:

Waterloo Regional Police Services may use artificial intelligence (AI) tools to enhance efficiency during the recruitment process. However, applications will also be reviewed by a member of our Talent Acquisition team to ensure a fair and thorough assessment. AI does not make final hiring decisions.

We thank all applicants; however, only those selected to move forward will be contacted.